Friday's Frontline · Week 10 · Leadership · March 20, 2026

Same Mountain, Different Climb

This past weekend I built two agents and checked the code in to my git repo while I was skiing. From a ski lift in Winter Park, CO.

I’m not saying that to flex. I’m saying it because two days before, I was on a call with a mentee who is working just as hard - learning the basics of AI, pushing through tools and concepts that don’t click yet, slogging through what feels like a wall that won’t move. He’s building a comprehensive on-call schedule for his father’s trade business — real complexity, real stakes, real love behind it. Two people. Fully committed. Spending enormous energy.

Same mountain. Very different climb.

Here’s what I’ve learned about transformation - and digital transformation especially: it creates conflict that your teams absorb in ways you can’t always see. When what you’re doing changes what others must do, or how much they must do it, the business case is clear, but the human cost is real. And that tension lingers even after the strategy gets resolved at the top.

My default has always been optimism - tempered with enough realism to stay honest about how hard it actually is. In 2023, in the middle of exactly that kind of pressure, a marketing manager on my team did something unexpected. She looked at the spirit I’d been trying to project and gave it a name.

Team P.A.C.E.

Stickers were made. T-shirts followed. Not because anyone was mandated to smile - but as a reminder that no matter how steep it got, we were choosing to lead with intent.

Positive Attitudes Change Everything.

It wasn’t always the default. That’s the point. It’s a choice, and sometimes a hard one… made against the weight of the climb.

My mentee will get there. The basics are the price of admission and paying them builds something you can’t shortcut. I’ve been on this mountain longer, which means hard for me looks different, not easier or simpler. The ski lift doesn’t mean it’s easy. It means I’ve climbed enough to know the view is worth it.

Whatever part of the mountain you’re on right now - find your pace.

Cookies and analytics

Status

Checking…

What Google Analytics collects

Two cookies, _ga and _ga_C1QMVN71V1, which last up to two years and let us tell a returning visitor from a new one. It records which pages you looked at, roughly where in the world you are, and which site sent you here. Google Signals and ad personalisation are switched off, so this is a count of reading, not an advertising audience.

If you turn it off

Both cookies are deleted immediately and nothing further is sent to Google. No script from googletagmanager.com is requested on any page you load after that. The site works the same either way. If your browser sends Global Privacy Control or Do Not Track, analytics is already off and we never asked.

What runs either way

Cloudflare, which serves this site, runs its own analytics beacon. It sets no cookies and does not identify you. We also log requests for pages that do not exist, with the page that linked to them, so broken links get found and fixed.

The contact form is separate

What you type into the contact form is emailed to us and used to answer you. It does not go to Google, to analytics, or to a marketing list.